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Home / About Us / Current Vacancies / Information and Communications Technology (ICT) Support Assistant

Information and Communications Technology (ICT) Support Assistant

Fife Housing Group LogoJob Title: Information and Communications Technology (ICT) Support Assistant

Salary Range: £21,877 – £25,664

Fife Housing Group is an ambitious, forward-thinking organisation, committed to providing quality, affordable housing to tenants throughout Fife.

Following an exciting period of business change and growth, we are now recruiting for an ICT Support Assistant to join our team.

The ICT Support Assistant will assist the ICT Project Manager in carrying out the day to day ICT functions within the organisation, including providing first-line support for our internal systems and contributing to initiatives and projects as required.

With good general education to CSE/O/GCSE level or equivalent, including English and Maths, you should have good decision making and complex problem-solving skills as well as an excellent knowledge of Microsoft Office applications. A qualification in a related ICT subject would also be beneficial but is not essential.

The successful candidate will be able to demonstrate significant knowledge and practical experience of the following:

  • Setup, configuration and maintenance of all company servers, desktops, mobiles, hardware, systems and applications
  • Creating, developing, maintaining and querying databases to produce reports
  • Maintenance of an ICT asset register
  • Creating company backups and managing associated disaster recovery processes
  • Developing and maintaining ICT documentation, processes and procedures

You will also embody our brand values by being consistently accountable, firm but fair, open, honest and versatile.

If you are interested in this opportunity please download the application pack below or email jobs@fifehg.org.uk. Applications should be returned via the same email address or by post to HR and Business Support, Fife Housing Group, 7 Pitreavie Court, Pitreavie Business Park, Dunfermline, KY11 8UU.

Closing date: 12 noon on Tuesday 23 January 2018

Shortlisted candidates can expect to be called for interview week commencing 5 February 2018.

Fife Housing Group is committed to being an Equal Opportunities Employer and welcomes applications from all sections of the community.