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Preventing burst pipes

How to prevent burst pipes

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Frozen pipes can burst and cause serious damage to your home. A few simple precautions can avoid this.

Before winter

  • Check that the stop tap is working properly. This can usually be found under the kitchen sink or in the bathroom. If you don’t know where it is, contact us to ask. Do not wait until you have an emergency
  • Make sure everyone in your home knows where the stop tap is and how to turn it off.

During winter

  • Never leave a tap running
  • If you are going away, it is better to leave the heating switched on to prevent pipes from freezing. If not, you can turn off the stop tap and drain the hot and cold water systems. If you don’t know how to do this, contact us for more advice
  • If you are going to be away for some time, you may want to leave a key with a neighbour who can keep an eye on your home.

If you have a burst pipe

  • Turn off the water at the stop tap
  • Turn on all taps in the house to drain the system
  • Switch off your electricity if water comes into contact with appliances, connections or wires
  • Warn any neighbours whose homes may suffer damage from your burst pipe
  • This will be treated as an emergency. Phone us immediately and we will arrange for a plumber to repair the leak.