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Problems with your repair

Problems with your repairPaul on site 2


We are committed to making sure that our colleagues and contractors do work to the highest standard and within the time agreed.

From time to time however, a repair may not be carried out to the standard you expect.

In such cases you should contact:

  • Our Customer Relations Officer, Amanda Wilson giving details of your complaint
  • Our Asset and Commercial Manager Steve Gow if you are unhappy with the outcome.
  •  If you are still unhappy, write to our Director of Asset and Commercial Business, Kevin Lynch giving details of your complaint and why you do not think we have dealt with it properly.