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Our Business Leadership Team

Business Leadership Team Structure

Business Leadership Team - March 2019


Our Business Leadership Team

Nicki DonaldsonChief Executive - Nicki Donaldson

Nicki took up her role as Chief Executive in May 2014 and immediately began guiding the organisation through a comprehensive transformational change programme, the success of which is evidenced through improved performance across all aspects of the organisation, including service delivery and tenant satisfaction, as well as national recognition as one of the Sunday Times 100 Best Not-for-Profit Organisations to Work For and a Gold accreditation from Investors in People.

Having delivered effective change management in a number of previous roles, Nicki most recently held the position of Director for Scotland with Home Group, where she was also responsible for housing and property management, governance, leadership and HR. Prior to this, she worked for Dundee City Council leading on all aspects of housing and property management.
Director of Finance and Governance - Derek Banks

Headed up by Derek Banks, this department is responsible for ensuring proper governance and delivery of value for money; managing treasury, risk and insurance, and ensuring that we operate in line with rules and regulations.

As the newest member of the Business Leadership Team, Derek brings a wealth of experience in business change, planning and systems implementation to the organisation, having held senior finance positions across both public and private industry in the health, education and aviation sectors.

An accountant with 25 years’ experience, Derek has been a Director of Finance for the past 12 years and his last three roles have been in turnaround or major change situations where significant improvements were made across the business.
Su BramleyDirector of Housing - Su Bramley

As Director of Housing, Su is responsible for all aspects of tenancy and asset management, including rent collection, tenant engagement, neighbourhood management and planned maintenance. A qualified Chartered Accountant, Su has previously worked for a practice specialising in the audit of large registered social landlords, as well as leading on performance cases as a management consultant with the Regulator of Social Housing and in a similar capacity with another registered social landlord in England.

Su is currently Chair of a local charity and a member of the Audit and Risk Committee for a national charity, until recently holding the position of both Trustee and Chair of the Audit and Risk Committee, and prior to that was part of an NHS Clinical Commissioning Group.
Caroline O'DonnellDirector of Operations – Caroline O’Donnell

Caroline is our Director of Operations, with responsibility for all human resource activities, our frontline housing and repairs service teams, office facilities management and health and safety.

Having worked at Fife Housing Group for 17 years, Caroline was instrumental in the successful delivery of our recent change management programme.

She is also a qualified Member of the Chartered Institute of Personnel and Development (MCIPD) and has a Managing Safely certification from the Institution of Occupational Safety and Health (IOSH).