Business Leadership Team Structure
Our Business Leadership Team
|Chief Executive - Nicki Donaldson
Nicki took up her role as Chief Executive in May 2014 and immediately began guiding the organisation through a comprehensive transformational change programme, the success of which is evidenced through improved performance across all aspects of the organisation, including service delivery and tenant satisfaction, as well as national recognition as one of the Sunday Times 100 Best Not-for-Profit Organisations to Work For and a Gold accreditation from Investors in People.
Having delivered effective change management in a number of previous roles, Nicki most recently held the position of Director for Scotland with Home Group, where she was also responsible for housing and property management, governance, leadership and HR. Prior to this, she worked for Dundee City Council leading on all aspects of housing and property management.
|Director of Finance, Governance and Assets - Derek Banks
Headed up by Derek Banks, this department is responsible for ensuring proper governance and delivery of value for money, managing treasury, risk and insurance, asset management, planned maintenance and ensuring that we operate in line with rules and regulations.
Derek brings a wealth of experience in business change, planning and systems implementation to the organisation, having held senior finance positions across both public and private industry in the health, education and aviation sectors.
An accountant with 25 years’ experience, Derek has been a Director of Finance for the past 14 years and his last three roles have been in turnaround or major change situations where significant improvements were made across the business.
|Director of Housing - Beverley Graham
As Director of Housing, Beverley is responsible for all aspects of tenancy including rent collection, tenant engagement, neighbourhood management and the development of services across our housing portfolio.
Beverley has 30 years of experience working at Fife Housing Group, beginning her journey as an administrations officer in 1991. Beverley’s first experience of management was in the role of Housing Support Manager, before progressing to Housing Manager in 2016 and more recently, in August 2021, with her promotion to Director of Housing.
Beverley also sits on the Board of Management at Horizon Housing Association and is a member of the Chartered Institute of Housing (CIH), the Scottish Federation of Housing Associations (SFHA) and the Chartered Managers Institute (CMI).
|Director of Operations – Caroline O’Donnell
Caroline is our Director of Operations, with responsibility for all human resource activities, our frontline housing and repairs service teams, office facilities management and health and safety.
Having worked at Fife Housing Group for 19 years, Caroline was instrumental in the successful delivery of our recent change management programme.
She is also a qualified Member of the Chartered Institute of Personnel and Development (MCIPD) and has a Managing Safely certification from the Institution of Occupational Safety and Health (IOSH).