Welcome to our latest round-up of information and advice which you may find useful during the current Coronavirus (COVID-19) crisis.
We are endeavouring to maintain as many services as possible and remain fully contactable on 08000 274 007 and via firstname.lastname@example.org. Please also note that our text number changed to 07520 632 740 on Monday 6 April.
Although we are currently restricting repairs to emergencies and gas/electrical safety checks only, non-emergency and routine repairs are being logged to be scheduled as soon as possible after we are advised that it is safe to do so.
With this in mind, we continue to monitor government guidance closely and are already looking at how we might start to reinstate additional services as we enter the next phase of lockdown.
A more detailed update on our services can be found here.
Advice for tenants having work carried out in their homes
The health and safety of our tenants, other customers, contractors and colleagues is paramount during the current COVID-19 pandemic and we are committed to following the guidance issued by the Scottish Government and Health Protection Scotland.
Our colleagues and contractors are fully aware of their responsibilities and are taking all possible precautions to safeguard themselves and others against the risk of infection.
With this in mind, we ask you to minimise interaction with our tradespeople as they carry out work in your home by following the guidance in this leaflet.
Free food available in West Fife
A number of organisations are offering free food to people in need throughout West Fife – please find details of some of the support available below:
Abbeyview Community Council – Free food bags available in Halbeath, Abbeyview and Duloch.
Call 07729 356926 between 10am and 4pm on a Wednesday to register.
EATS Rosyth – Emergency food packs available if you are over 70, in a vulnerable group, self-isolating with symptoms or a key worker living in Rosyth, Inverkeithing, North Queensferry, Aberdour, Dalgety Bay, Limekilns, Charlestown, Pattiesmuir or Crombie.
Call or text 07515 287095 between 9am and 3pm by Friday 15 May or book via their website.
The Scottish Government’s Newly Self-Employed Hardship Fund is designed to support newly self-employed individuals who have not been able to access support through other schemes.
The Newly Self-Employed Hardship Fund offers non-repayable hardship relief grant payments of £2,000.
You can check your eligibility and apply online via the Business Gateway Fife website.
Our last update, containing additional important information about ground maintenance and getting your daily exercise, can be found here.
You can also check out a list of frequently asked questions regarding the impact of coronavirus here.