The health and safety of our tenants, other customers, contractors and colleagues is paramount during the ongoing COVID-19 pandemic and we are committed to following the guidance issued by the Scottish Government and Health Protection Scotland.
We are endeavouring to continue delivering our services under the current restrictions, whilst taking all possible precautions to safeguard our tenants, colleagues, contractors and others against the risk of infection and, to this end, ask that you advise us in advance if we are due to visit your home and you are self-isolating or have been diagnosed with Coronavirus.
Our office is still closed to the public but, having invested in technology which allows for home working, our colleagues remain fully contactable on 08000 274 007 or via firstname.lastname@example.org.
What can you do if you are struggling because of Coronavirus?
We understand that this is a difficult time for many people but there is help available.
The UK Government has launched an online service where you can find support and advice if you are concerned about any of the following:
- Feeling unsafe
- Going into work
- Paying bills
- Being made redundant or unemployed
- Getting food
- Having somewhere to live
- Mental health and wellbeing
Please visit gov.uk/find-coronavirus-support to find out more.
The Scottish Government is also running a ‘Clear Your Head’ campaign, which highlights the things people can do to look after themselves during the coronavirus outbreak. Find practical tips on how to stay positive and feel better at clearyourhead.scot
Alternatively, if you need to talk to someone about any of the issues highlighted above you can contact the Fife Covid Community Helpline on 0800 952 0330 or call one of the agencies listed below:
Fife Women’s Aid – 0808 802 5555
FearFree (Men and LGBT+ communities) – 0131 624 7270
Adult Protection – 01383 602200
Citizens Advice and Rights Fife – 0345 1400 094
Universal Credit Line – 0345 600 4272
Scottish Welfare Fund – 0300 555 0265
Local foodbanks – contact your Housing Officer for a referral – 08000 274 007
EATS Rosyth – 07782 848705
Abbeyview Community Council – 07729 356926
Homeless Emergencies – 0800 028 6231
Housing Information/Advice – 03451 55 00 33
Frontline Fife (homelessness service) – 01592 800430
HEALTH AND WELLBEING
NHS Inform – 0800 22 44 88
Samaritans – 116 123
Breathing Space – 0800 83 85 87
If you or a family member/friend are experiencing issues, please do not suffer in silence. Both we and the agencies above are here to help and taking the first step of picking up the phone to talk to someone could make all of the difference.
You can also check out a list of frequently asked questions regarding the impact of Coronavirus here.