October saw us hold an extremely successful Halloween-themed Community Café in Rosyth, with over 75 residents joining us for a chat with colleagues and partner agencies over a free cup of tea or coffee and a piece of cake.
These Community Cafés give us the opportunity to provide information about the services we deliver and the changes that are taking place in the community, as well as local issues such as tackling anti-social behaviour, environmental and recycling problems, the impact of welfare reform and energy efficiency .
A host of housing related information is available detailing the work we are doing to improve our service to residents; including information on our repairs and maintenance services, the housing allocations process and some ideas on how you can get more involved with us to help improve the services we deliver. There is also the opportunity for residents to provide feedback on our services with a view to improving the ways in which we engage with you.
In addition to Fife Housing Group (FHG) colleagues this event was also supported by various partner agencies including EATS Rosyth Community Projects, Police Scotland, the Scottish Fire and Rescue Service, Safer Communities Team, Community Mediation Service, Wise2Welfare, Rosyth Foodbank, Children’s Clothing Bank, NHS Healthy Eating, Cosy Kingdom, Citizens Advice Bureau and Link Living.
A big thank you also goes out to the local businesses in Rosyth who showed fantastic community spirit with their generous donations to our free prize draw – congratulations to all of the lucky winners.
Our Halloween-themed ‘Kids Corner’, with free face painting, proved very popular with the children who attended and the games, snacks and activities seemed to go down a treat as well, with prizes on offer for the best Halloween costumes and the winners of our ‘Design a Monster’ competition – both of which saw some super scary entries!
The feedback from the Rosyth event has been really encouraging. Attendees felt it was a great opportunity to meet other residents within their community and were impressed with the information made available to them by our partner agencies.
Our intention is to use all of the information obtained at our Community Cafés to identify where we can make improvements to our services to better meet our customer’s needs.
Look out for our next, Christmas-themed, Community Café which will be coming to Kirkcaldy in December!