Rechargeable repairs…
Before you ask us to attend to a repair please consider first whether you may be liable to be recharged. This could happen where the cause of the fault is your own. For example, if you lose your house keys and ask us to change the locks you will be recharged. Similarly, if the electrical system in your house has a trip switch which is activated by your own faulty appliance, you may be recharged if you ask us to come out and reset the switch for you.
Repair responsibilities…
We are responsible for many of the repairs to your home but there are some that you are required to carry out yourself. The following list details who is responsible for what: