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Gas safety and servicing

Gas safety


Gas leaks are serious and can kill. You should not attempt to deal with any gas leak on your own. Instead, if you smell gas:

  • Do not switch on lights or any other switches
  • Put out any cigarettes
  • Do not use a naked light or match to find the gas leak
  • Check to see if a gas ring has been left on or a pilot light has been blown out
  • Open doors and windows to let the gas out
  • Turn off the gas at the meter and call National Gas Emergency Service immediately on 0800 111 999

If you have a gas heating system your home will be fitted with a carbon monoxide detector and you should also test this from time to time.

If you wish to install a gas appliance you must get written consent from us first. Approval will only be given if the work is carried out by a Gas Safe Registered Engineer and complies with all current gas and statutory regulations.

Gas servicing

Fife Housing Group has a duty to make sure the gas to your home is safe and are we required by law to ensure that this is inspected at least once every 12 months.

The contractors we appoint to carry out the annual servicing of your gas appliances and will contact you directly each year to arrange a suitable appointment – we ask that you co-operate fully with our contractor in order that the crucial servicing work is done at the appropriate time. Further information on this process can be found here.

If you do not make arrangements with us or our contractor to allow access to carry out these essential inspections, we will seek authority through the Court to force entry to your home, the full cost of which will be recharged to you.

Please be aware that you and your family could be at risk of injury or death from carbon monoxide poisoning if gas appliances and carbon monoxide detectors are not serviced regularly.

Important: If you have concerns at any point regarding gas safety do not wait for your annual inspection – turn off the gas at the meter and call the National Gas Emergency Service immediately on 0800 111 999.